Delivery Policy

Domestic Delivery

for items that are in stock, the usual turn around time for delivery is between 7-20 days; expect in the odd events where delivery company has an issue

Express Delivery by Auspost is determine and control by Auspost's T&C; they do not cover all post code for express delivery, please check their T&C to decide if the service is suitable for your need

International Delivery

delivery time varies based on country

Local Pick up

Pick up in store 12pm to 530pm PM, Monday to Thursday, 1pm to 530pm on Friday
pick up option is only free when the order sub total is over $5.
We will inform you once the order is ready for pickup via email.

Please note, for postage methods that have no tracking, it will be completely buyer's risk

The Seller shall make reasonable efforts to deliver goods as specified by the Customer. The Carrier is not obligated to deliver goods to anyone other than the consignee listed on the consignment note or in the Carrier’s electronic gateway, or an authorized recipient specified by the Customer, including delivery under an “Authority to Leave” (ATL) instruction.

If delivery cannot be completed for any reason (including the receiver’s failure to accept delivery in a timely manner), the Carrier may handle and store the goods at the Customer’s risk, applying reasonable charges for handling, storage, or additional delivery attempts.

If the Customer does not explicitly request a specific delivery instruction or a signature upon delivery, all parcels will default to ATL. Once marked as delivered, with proof of delivery such as a photo or other acknowledgment, the security of the goods becomes the sole responsibility of the Customer. This includes any loss or theft post-delivery.

The Seller is not liable for delays or delivery failures caused by circumstances outside the Carrier's control, including but not limited to war, strikes, transport delays, theft, or natural disasters.